Privacy Policy & Terms of Service

A&K&V highly values your personal data privacy and is committed to protecting the security of your personal data in accordance with relevant personal data protection laws and regulations. This policy explains how we collect, use, store, and protect your personal data.

1. Scope of Data Collection

When browsing, shopping, placing orders, or contacting us through this website, we may collect the following data:

• Personal identification: Name, gender, contact number, email address

• Delivery information: Shipping address, delivery details

• Transaction & payment data: Bank transfer records, deposit slips, order amount and history

• Other voluntarily provided information: Customer service inquiries, feedback, event registration, etc.
 

2. Purpose of Data Usage

We collect your personal data only for the following lawful, specific purposes:

• Processing and confirming your order, verifying payment information

• Arranging product packaging, shipping, and delivery

• Providing customer service, order tracking, and after-sales support

• Sending order status, shipping notifications, and delivery confirmations

• Improving products, services, website experience, and customer service quality

• Sending updates on new products, offers, and events (with your consent; you may unsubscribe at any time)
 

3. Data Confidentiality & Third-Party Disclosure

We promise to keep your personal data strictly confidential:

• We will never sell, exchange, transfer, rent, or disclose your personal data to third parties without your explicit consent.

• We will not provide your identifiable information to any external organizations, business partners, or individuals.

• We will only disclose relevant data as required by law, for judicial investigations, or to protect the legitimate rights and interests of the company and customers.
 

4. Data Security & Protection

We implement reasonable and appropriate technical and administrative measures to protect personal data, including but not limited to:

• Website encryption technology to ensure secure data transmission

• Restricting access to personal data by authorized personnel only

• Establishing internal management systems to prevent unauthorized access, use, modification, loss, or disclosure

• Regularly reviewing security measures to continuously improve data protection
 

5. User Rights

You have the right to exercise the following rights regarding your personal data:

• Access the personal data we hold about you

• Request to update, correct, or supplement inaccurate information

• Request deletion of data no longer required (within legal and operational limits)

• Inquire about our personal data handling policies and practices

To exercise these rights, please contact us via the “Contact Us” channel.
 

6. Cookies & Website Logs

This website may use cookies or similar technologies to optimize browsing experience, analyze website traffic, and evaluate functionality. They will not be used to collect personally identifiable information. You may manage cookie preferences through your browser settings.